FAQs

What is DA of TAHOE's style of care?

The best way to care for your family member is to treat them with respect and attention. As a pet care provider it is important to incorporate our service into your already established routine. Sticking to hiking trails or neighborhoods that are familiar is the best way to let your dog know you may be gone but nothing has changed. It also ensures the dog feels confident under someone else's care. If you're typically walking your dog before you have your coffee, than that's what well do. If you give your pup lots of love and kisses before you leave, than we'll do that too. 

What are the terms of service?

Payment agreement. For all first-time clients services are required to be paid in full before services are rendered or a check may be used as deposit to save your booking.The check will not be cashed until after the services are performed and payment can be made using any one of our accepted payments. With permission overnight care bookings may be paid half up front at the time of booking. The rest of the payment needs to be made within 24 hours post-service. Cancellations made 5 days prior receive a full refund. Cancellations made within 2-4 days receive 80% refund. Cancellations made within 23 hours of service receive no refund.  

What are accepted forms of payment?

Cash

Using the website's Pay Now option

Paypal dogadventuresoftahoe@gmail.com

Checks can be made out to Nicole Mares

Venmo @nikki-mares

Snapcash nicksta_06

Are there any package deals?

DAofTAHOE is always running specials. Sign-up for our email list on our Home page under Subscribe or contact us on the Book Now tabto be emailed for current offers. 

My dog suffers from separation anxiety. Can DAofTAHOE help?

Absolutely. Most dogs who suffer from seperation anxiety simply need to feel safe with their care taker. By being present, giving attention, sticking with routines, using dog toys/chews and going on mini-adventures and hikes can cure most anxiety. It's our goal to make sure your dog won't even noticed your absence! 

Occasionally owners suffer equally with seperation anxiety. Let us know if this is you and we will set up a plan to deliver you piece of mind. Whether you want to video chat with your pup or want daily photo updates, we can make arrangements to fit your needs. If anything happens outside of the norm, rest assured you will be the first to know!